Back to News
Inmall Tenants Section
Streamlined Tenant Management for Shopping Centers
The Inmall Tenants section provides an intuitive interface for managing and viewing all tenants within a shopping center. With powerful search and filter options, users can quickly access tenant information and perform various tasks related to property management and tenant turnover. Let's explore the key features that help optimize tenant retention strategies and minimize tenant turnover rates.
Comprehensive Tenant List with Filters

Upon accessing the Tenants section, users are presented with a complete list of all tenants. Multiple filter options allow for easy navigation, including:
  • Search by Category or Type: Categories and types are created during the onboarding process, ensuring they align with the rental data. Users can filter by tenant category and type for streamlined access to relevant information, which is crucial for managing tenant turnover effectively.
  • Filter by Lease Status: The list can be filtered based on lease status, such as signed, assigned, in negotiation, or terminated. This feature is essential for tracking lease agreements and identifying potential tenant turnover risks.
  • Search Box: A built-in search box allows users to quickly type in the tenant's name or relevant keywords to find them instantly, facilitating efficient property management.
The tenant list can also be viewed in either list view or grid view, and users can further filter by categories for a clear understanding of tenant data at a glance. This flexibility helps property managers monitor occupancy rates and tenant turnover rates more effectively.
Tenant Details Display

Each tenant listing includes key information such as:
  • Tenant Logo (if uploaded by the tenant)
  • Brand Name
  • Legal Name
  • Lease Status
  • Associated Space within the shopping center
By clicking on any tenant, additional information appears on the right-hand side, including:
  • Rent Rate
  • Premise Size
  • Turnover
  • Lease Status
Additionally, there is a link to the official government site for legal information about the tenant's company. This comprehensive view aids in tenant screening and helps identify factors that may contribute to tenant turnover.
Tenant Editing and Overview

Users have the ability to manage tenants efficiently with simple tools:
  • Edit or Delete Tenant: Clicking the three-dot icon next to a tenant allows users to edit or delete tenant details, which is crucial for maintaining accurate records and managing tenant turnover.
  • See More Button: Clicking on the "See More" button redirects to the Tenant's Overview Page. This page offers a time-period filter to view changes in tenant data over a selected timeframe, helping track tenant turnover rates and rental turnover rates.
Turnover Data Management

The Tenant's Overview Page also allows users to:
  • View Submitted Turnovers: Track turnover data submitted by tenants, which is essential for calculating tenant turnover rates and assessing the overall health of the rental property.
  • Edit Turnover Data: If necessary, turnover data for a specific month can be edited by selecting the appropriate month and clicking the three-dot icon. Users must ensure the correct time period is selected to view the desired data. This feature helps maintain accurate tenant turnover costs and rental income records.
Tenant Overview Page Insights

The Tenant Overview Page displays a wealth of information, including:
  • Owner's Email
  • Lease Status
  • Space Name
  • Turnover Rate
  • Lease Type Indexation
  • Transfer Date
  • Rent Payment Start and End Dates
  • Unsubmitted Turnover Months
  • Premise Size
  • Service Cost
  • Rent Rate
  • Notes Section: Users can leave internal notes for colleagues, ensuring that important information about tenant relationships and potential tenant churn is shared across the team.
Additional Data Points and Customization

Many shopping centers request additional data points for more in-depth analysis of tenant turnover and property performance. Inmall provides the flexibility to add new metrics such as:
  • Turnover per Square Meter
  • OCR (Occupancy Cost Ratio)
  • Average Transaction Value
  • Break-Even Point
  • Stock Turnover Ratio
  • Year-over-Year Sales Growth
These custom data points can be easily integrated into the Tenant Details Page, providing a comprehensive view of tenant performance and helping identify factors that may lead to tenant move-outs or affect the tenant turnover rate.
Adding New Tenants

From the Tenants List Page, managers or administrators can add new tenants by clicking the Add Tenant button. When adding a new tenant, all required fields must be completed to ensure accurate and complete information is captured for each company. This process is crucial for effective tenant screening and maintaining low tenant turnover rates.
Conclusion

The Inmall Tenants section is a robust and flexible tool for managing tenant data, tracking turnover, and accessing critical lease information. With its customizable filters, detailed insights, and the ability to add new tenants effortlessly, shopping center managers can optimize tenant management and make data-driven decisions with ease.

By providing comprehensive tools for monitoring tenant turnover rates, managing lease renewals, and analyzing property performance, the InMall Tenants section helps property managers implement effective tenant retention strategies. This, in turn, can lead to improved resident retention, reduced tenant turnover costs, and a more stable rental income for shopping center owners.

The system's ability to track and analyze tenant feedback, monitor tenant satisfaction, and provide insights into tenant relationships makes it an invaluable asset for any property management team looking to minimize tenant churn and maintain a thriving shopping center ecosystem. By leveraging these tools, managers can proactively address issues that may lead to tenant move-outs, ultimately improving the overall tenant turnover rate and ensuring long-term success for their rental property.
«SIA INMALL», reg. no. 40203531565 has signed contract no. SKV-L2023/284 with the Latvian Investment and Development Agency (LIAA) on the project "Promoting International Competitiveness", which is co-financed by the European Regional Fund